![]() ![]() The lady who did the demonstration was very nice but when she showed up she informed me that they were out of the air purifiers at the warehouse and then she would be coming back to this area in a couple of days and she would bring it then so I watched the demonstration and was explained that it could be mine for free if I got 16 other people to watch the same demonstration as me and then I was asked for all my personal info and she pretty much said that she was going to be leaving the Rainbow Vacuum cleaner with me which threw me for a bit of a loop because I could never afford a vacuum cleaner that expensive and I told her. I got a call from someone telling me that I had won the air purifier and what day would I be available for them to come to my home and that the only thing that they would need from me is for me to watch a demonstration of the big brother to the product which turned out to be a Rainbow Vacuum cleaner and that I was not required to purchase anything just to give a good review. ![]() I know you don't know me but as I was researching I found your post and wanted to add my two cents it was an awful experienceÄ®ntered to win a free air purifier online. Read full review of Rainbow SystemÄid you get your free air purifier because I didn't even get mine I was told by the person who did the demonstration that they were out of them at the warehouse and then I sat through the hour presentation gave my information and it was about that time I realized that she had plans to leave this vacuum cleaner that I could not afford at my home and I told her I cannot buy this vacuum cleaner and she kept telling me you don't have to it's free all you have to do is get 16 people to watch a presentation and I said well I don't know 16 people and she said I'll help you we can do this together luckily my credit is too bad and the person that she made the phone call to with my information denied me because otherwise I would have been conned into paying thousands of dollars for vacuum cleaner that I absolutely could not afford worst part of all never got the free air purifier I was promised I am not happy about it and I'm not sure who to even complain to about it or if it would make a difference. ![]() but putting it in backwards is a sign that they were trying to to return the machine to them to get money out of me. they must have bent it and scrunched it up because it looked completely messed up. I notice that the rainbow service center not only put my old filter in backwards before returning it. so I picked up my machine this morning brought it home and watched the YouTube videos to replace the filter. I told them what we were.sold on and they apologized but the free servicing is only an inspection. I am quite pissed about this and decline any work to be done. they tell me this will cost $100 for the cleaning and $150 for filter replacement. then they email me on Facebook the next day saying they recommend a servicing to clean the machine and replace the filter. our local office closed so I had to drive 20 miles to drop my machine off for servicing. We were told that once a year we could get a free servicing of our machine to make sure the machine is working properly and said they would check the engine ect. Purchased our rainbow about 5 months prior to covid hitting. ![]()
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